WHAT IS REQUIRED TO GET STARTED / START ACCOUNT AND BUY FROM YOU ?
SIMPLY CONTACT US TO APPLY FOR AN ACCOUNT AND WE WILL SET IT UP DIRECTLY, IF YOU MEET THE BASIC CRITERIA.
CAN YOU QUALITY ASSURE YOUR PRODUCTS ?
YES. ALL PRODUCTS ARE SAFETY AND QUALITY CHECKED FROM SUPPLY TO CARGO TO WAREHOUSE AND ALSO BEFORE SHIPPING TO YOU.
WHAT ARE THE PAYMENT TERMS ?
STANDARD COMPANY INVOICE WITH 10, 15, 20 OR 30 DAY TERMS OR CASH.
WHAT FORMS OF PAYMENT DO YOU ACCEPT ?
CURRENTLY WE ACCEPT PAYMENTS VIA INVOICE AND CASH.
WHAT HAPPENS IF I ORDERED THE WRONG PRODUCT ? CAN I RETURN IT ?
CONTACT US IMMEDIATELY AND WE WILL HELP YOU.
CAN I GET SAME DAY DELIVERY ?
THERE IS A DAILY CUT OFF LIMIT, IF THE DELIVERY TRUCK IS ALREADY FULL THERE IS A RISK YOU MAY NOT GET IT THE SAME DAY AND IT WILL BE DELIVERED THE FOLLOWING BUSINESS DAY.
CAN I CHOOSE DELIVERY AT A SPECIAL TIME ?
NO.
ON PUBLIC HOLIDAYS E.G CHRISTMAS TIME ETC. ARE YOU CLOSED ?
YES, HOWEVER OUR EMAIL AND WECHAT IS ALWAYS WORKING. ORDERS MUST BE IN 2 DAYS BEFORE THE PUBLIC HOLIDAY BY 12:00PM
I WOULD LIKE TO ORDER SOMETHING THAT IS NOT ON YOUR WEB. IS THAT POSSIBLE ?
WRITE TO US AND GIVE US THE DETAILS AND FURTHER INFORMATION AND WE WILL TRY TO ACCOMMODATE YOUR REQUIREMENT.
